By continuing to use the site you agree to our Privacy & Cookies policy

Your browser seems to have cookies disabled. For the best experience of this website, please enable cookies in your browser.

Close

Your browser is no longer supported

For the best possible experience using our website we recommend you upgrade to a newer version or another browser.

Close

Phillip Smith

INDUSTRY OPINION: Online reviews - a unique opportunity for retailers to capture social proof

27 January 2015

Trusted Shops was formed 15 years ago with the aim of encouraging sellers and buyers to trust each other on the internet through its review system. Here, Phillip Smith, UK country manager at Trusted Shops looks at the value of social proof and how retailers should respond to negative feedback to boost trust with their customers.

Informatica logo

INDUSTRY OPINION: 2015 omnichannel trends for customer experience

7 January 2015

Software provider Informatica offers data integration software to help businesses realise their information potential since 1993. Here, Informatica senior director of product marketing Ben Rund looks at the five trends that he belives will shape personalisation and aid retailers in creating an enhanced customer experience.

Pritesh from Diamond Boutique

INDUSTRY OPINION: The difficulties of selling jewellery online

5 December 2014

Online jewellery retailer Diamond Boutique has been creating diamond and gemstone jewellery since 2009. Here, the company founder Pritesh Vegad discusses how to overcome the challenges facing online jewellers. 

Personal shopping using iPads

INDUSTRY OPINION: Streamlining the personal shopper experience

4 December 2014

Software provider Pursuit believes discreet use of technology can help jewellers unlock the sales boosting power of the ‘personal shopper’ concept. Pursuit managing director Mike Burns explains.

Sign+up+newsletter

Job of the week

CARAT* London

Wholesale Territory Account Managers

Competitive

Jobs

SUPERVISOR

£16500 - £17000 per annum + commission + benefits

Master Retailer

Package in excess of £50,000 pa depending on store performance

Ecommerce Trading Coordinator

£25000 - £30000 per annum + salary depending on experience

Assistant Manager

£30000 - £35000 per annum + Bonus + Benefits