Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.
No matter how good your products are, some customers are going to want or need to return them. Tobias Buxhoidt, founder and chief executive of parcelLab, gives his advice.
The lead-up to Christmas was nail-biting to say the least for jewellery retailers, as they waited expectantly to see if the economic uncertainty and doom and gloom of the headlines would put people off spending.