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Staff service is tainting customer satisfaction for UK businessesSubscription

New research finds 88% of customers make negative assumptions about an organisation as a result of poor staff behaviour.


Vicenzaoro September show sees 10% rise in international visitorsSubscription

Italian trade show Vicenzaoro September 2019, which closed its doors at the Vicenza Expo Centre on Wednesday (September 11) reportedly saw a 10% rise in international visitors from 117 nations worldwide.


Ntinga reports successful IJL show

Fine jewellery supplier Ntinga has reported a successful International Jewellery London (IJL) show, having opened nine new accounts at the event.

pandora muses

Pandora takes top spot as most searched for jewellery brand

Danish jewellery brand Pandora has taken the top spot in a list of online jewellery retailers thanks to a 47% increase in visibility, a new report reveals.

online shopping

Consumer spending grows 1.3% in August as economic uncertainty continues

Consumer spending grew by 1.3% year-on-year in August – representing a decline in real terms when accounting for inflation – bringing a summer of muted growth to a close.