The British Retail Consortium (BRC) has today launched a new cyber security ‘toolkit’ that will provide retail businesses of all sizes with a practical, step-by-step guide to prevent and manage cyber security threats and protect the customers they serve.
The BRC Cyber Security Toolkit, launched in London today (March 7) by the BRC and Home Office Minister Sarah Newton MP, is the first of its kind.
The toolkit aims to provide retailers with practical guidance to ensure they have the appropriate preventative and response measures in place to reduce their vulnerabilities and to protect both themselves and their customers.
For retailers, the online market has seen huge growth in recent years with online sales growing by around 10 to 15% each year.
The same period has seen the parallel rise of ever more elaborate forms of cyber-related crimes such as ‘doxing’, ‘whaling’ and ‘spoofing’ against both retail businesses and online shoppers.
In developing this toolkit, the BRC and its members were driven by a desire to keep pace with the evolving risks associated with operating online and also to ensure they meet customer expectations around the protection of personal data.
The toolkit’s recommendations to retail businesses include: establishing cyber security as a board level issue, retail-specific information-sharing, completing a cyber-security risk assessment, and creating an incident response plan. The toolkit also provides a guide to preparing, responding, recovering and reviewing attacks.
Sarah Newton minister for vulnerability, safeguarding and countering extremism said: “Crime is changing and so the way we all work to tackle it must change too.
“We are already taking world-leading action to stamp out cyber-crime and fraud, including investing £1.9bn in cyber security over five years. But, as we have said, the government cannot do this alone.
“Businesses have a responsibility to take steps to protect themselves and their customers, which is why we are delighted that the BRC has introduced their cyber security toolkit to help retailers to do so.”
Hugo Rosemont policy adviser on crime and security at the BRC added: “The UK is one of the leading e-commerce markets in the world. The BRC Cyber Security Toolkit is designed to equip British retailers with the know-how, guidance and practical support that will help the industry stay ahead of the ever evolving threats posed by cyber-related criminality.
“All parts of the retail industry have a large and growing stake in keeping customers safe and secure, and the industry is committed to ensuring the strongest possible measures are in place – all the way through from prevention to incident response.”
The BRC Cyber Security Toolkit is available to download here.