Your browser is no longer supported. For the best experience of this website, please upgrade to a newer version or another browser.

Your browser appears to have cookies disabled. For the best experience of this website, please enable cookies in your browser

We'll assume we have your consent to use cookies, for example so you won't need to log in each time you visit our site.
Learn more

Rising Stars ​30 Under 30 2015: Stephanie Edgar

In Retail Jeweller’s first Rising Stars 30 Under 30 supplement we present the amazing young talent that exists in the industry. Here we look at Stephanie Edgar.

Stephanie Edgar

Stephanie Edgar

Stephanie Edgar

Key account administrator, Mastermelt

DOB 05/04/89 Age 25

Having joined Mastermelt as a receptionist in 2010, it quickly became obvious to the company’s senior management team that Edgar had what it takes to manage a more senior role.

In 2011, Edgar was promoted to the role of key account administrator for both jewellery and industrial in the UK. This involves not only confirming to the customer their jobs have arrived, but tracking and chasing the job through the various production stages, whether at the company’s Hatton Garden or Buxton operation. She then consolidates the data regarding treatment weights and assay results to compile the statement for the customer, and organises the payment or metal transfer. Some of these accounts are £110k or more per transaction, so Edgar’s attention to detail is critical.  

The level of customer service she provides has been described by the management team as “exemplary” and she has recently been made responsible for the training of all new employees in administrative roles. Last year, Edgar was put on to the first stage of Mastermelt’s management training programme.

Are you reading this on your phone or tablet?

Retail Jeweller subscribers can now access the latest news on the watch and jewellery industry on-the-go with the Retail Jeweller app.

Download the app here using your Apple or Android device and log in with the same details as you use for the website.

Follow us on Twitter

For the latest jewellery industry news follow Retail Jeweller @retailjeweller

Have your say

You must sign in to make a comment

Please remember that the submission of any material is governed by our Terms and Conditions and by submitting material you confirm your agreement to these Terms and Conditions.

Links may be included in your comments but HTML is not permitted.

Comments that promote commercial services without adding substantively to the discussion will be removed.